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AI Adoption Stories - Page 2

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AI Adoption stories

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AI Adoption stories

AI shifts from novelty to infrastructure, firms say
Digital Transformation

AI shifts from novelty to infrastructure, firms say

Firms say the bigger payoff now lies in embedding AI into logistics, security and data systems, while poor governance leaves firms exposed.

By Sofiah Nichole Salivio • 4 min read • Yesterday
New Relic names Hein Hellemons Chief Revenue Officer
Software-as-a-Service

New Relic names Hein Hellemons Chief Revenue Officer

As AI adoption lifts demand for observability tools, New Relic is betting on a veteran sales leader to expand its reach with large customers.

By Mark Tarre • 3 min read • Yesterday
Keeper adds AI agent governance to endpoint manager
Data Protection

Keeper adds AI agent governance to endpoint manager

Businesses using autonomous AI on endpoints face new oversight gaps, as Keeper extends its privilege controls to agent actions and approvals.

By Joseph Gabriel Lagonsin • 4 min read • Yesterday
Dropbox expands AI integrations with ChatGPT & Claude
Software-as-a-Service

Dropbox expands AI integrations with ChatGPT & Claude

Users can now pull Dropbox files into ChatGPT, Claude and Gemini Spark, keeping AI output tied to existing permissions and team workflows.

By Joseph Gabriel Lagonsin • 4 min read • Yesterday
Executives warn AI adoption outpaces governance & ROI
Robotics

Executives warn AI adoption outpaces governance & ROI

Wider use of AI is raising fresh concerns over security, skills and ROI as businesses race ahead of governance and controls.

By Sofiah Nichole Salivio • 5 min read • 2 days ago
Microsoft 365 Copilot to get GPT-5.6 default model
Software-as-a-Service

Microsoft 365 Copilot to get GPT-5.6 default model

Microsoft 365 users may see stronger first drafts and faster analysis as OpenAI's latest model becomes the default Copilot engine.

By Mark Tarre • 3 min read • 2 days ago
Why AI projects that don't start with a study of customer behaviour are destined to disappoint
Data Analytics

Why AI projects that don't start with a study of customer behaviour are destined to disappoint

Many AI roll-outs miss returns for years because businesses fail to spot customer pain points before automating broken processes.

By James Johnstone • 4 min read • 2 days ago
DevRev launches Enterprise-Bench for enterprise AI agents
Software-as-a-Service

DevRev launches Enterprise-Bench for enterprise AI agents

Businesses face a tougher test for AI agents as DevRev's new benchmark measures accuracy, cost and access controls in enterprise settings.

By Mark Tarre • 5 min read • Last week
MindBridge urges clearer PCAOB guidance on AI audits
Data Analytics

MindBridge urges clearer PCAOB guidance on AI audits

Ambiguous inspection rules are leaving audit firms unsure how to defend AI-assisted tests, prompting calls for clearer oversight from the PCAOB.

By Mark Tarre • 4 min read • Last week
Luminance launches advisory board for AI governance
Software-as-a-Service

Luminance launches advisory board for AI governance

Pressure is rising on software vendors to prove governance and accountability as large organisations expand AI use beyond pilot projects.

By Sofiah Nichole Salivio • 3 min read • Last week

Stories from Other Regions

AI Adoption stories

UK businesses overstate AI progress, EXL research finds
Data Analytics

UK businesses overstate AI progress, EXL research finds

Only 12% of UK companies qualify as AI leaders, with most still struggling to turn pilot projects into measurable returns.

By Joseph Gabriel Lagonsin • 3 min read • Yesterday
Webinar to tackle why workplace change fails to stick
Digital Transformation

Webinar to tackle why workplace change fails to stick

As firms roll out AI and new systems, the real test is whether staff keep using them after launch enthusiasm fades.

By Sean Mitchell • 4 min read • Yesterday
Zip finds Australians use AI to guide shopping choices
Fintech

Zip finds Australians use AI to guide shopping choices

Nearly half of Zip's Australian customers now use AI to compare and research purchases, but most still want to make the final call themselves.

By Mark Tarre • 4 min read • Yesterday
Alberta commits CAD $50 million to Amii over five years
Digital Transformation

Alberta commits CAD $50 million to Amii over five years

The five-year funding is aimed at turning Alberta's AI research into faster public services, stronger health care and local commercial gains.

By Jake MacAndrew • 3 min read • Yesterday
monday.com flags Australian firms' coordination tax
Software-as-a-Service

monday.com flags Australian firms' coordination tax

A survey of 385 workers suggests poor handovers, rework and meeting overload are draining productivity across Australian and New Zealand firms.

By Mark Tarre • 5 min read • 2 days ago
OpenAI runs AI workshop for public servants in Canberra
Data Protection

OpenAI runs AI workshop for public servants in Canberra

Public servants tested ChatGPT and Codex on drafting and research, as agencies weigh whether AI can speed up routine work without losing human oversight.

By Mark Tarre • 4 min read • 2 days ago
Rackspace & Palantir launch sovereign AI framework
Private Cloud

Rackspace & Palantir launch sovereign AI framework

Regulated industries may get a safer route to production AI as the tie-up offers tighter control over data, governance and deployment.

By Mark Tarre • 4 min read • Last week