Swimlane unveils Hero, an AI companion for security ops

Swimlane has introduced Hero, an agentic AI security operations companion designed to assist security teams by suggesting next steps and providing complex question solutions to enhance operational efficiency.

Hero is integrated with the Swimlane Turbine hyperautomation platform, where it utilises its contextual awareness to access customer data, unique processes, and historical decisions, facilitating quicker and more effective case management. This capability is augmented by Swimlane's proprietary private large language model (LLM), designed to maintain data security.

Tracey Webb from Global Data Systems commented, "Hero isn't just a tool - it's a paradigm shift for security operations. Its agentic AI capabilities bring autonomy, adaptability, and goal-oriented action into our workflows, transforming how we tackle threats. Hero is more than innovation - it's the beginning of a new era where AI doesn't just support us but leads the charge in securing what matters most."

Hero is said to streamline the information and context-gathering process, enabling real-time informed decision-making by security teams. Through the amalgamation of agentic AI and automation, the SecOps companion optimises workflows and maximises return on investment. It addresses complex security operations by breaking them down and interacting with AI agents to facilitate actions and decisions.

The AI tool allows for contextually aware conversations, possessing a knowledge of case and incident history within Turbine. It can maintain dialogue continuity, remember previous prompts, and respond to follow-up inquiries. Hero can comprehend both absolute and relative time ranges.

Furthermore, data privacy and security are pivotal to Hero's AI innovations. Cody Cornell, Co-Founder and Chief Strategy Officer of Swimlane, stated, "Swimlane is redefining the boundaries of what's possible for security operations with agentic AI. With Hero, security teams gain a trusted partner that doesn't just assist but actively drives smarter, faster outcomes. By transforming data into actionable intelligence and streamlining complex workflows, Hero is paving the way for a future where specialised AI agents solve even the most demanding security challenges with precision and speed."

Hero's capabilities include the ability to summarise incidents, recommend actions, and conduct comprehensive overviews across various platform areas. For example, users can prompt Hero for a summary of all indicators of compromise within a particular case.

The AI companion is also designed to expedite investigations, allowing analysts to request insights on previous alert responses or compliance status, improving compliance, SecOps, and vulnerability management.

Customers utilising Hero AI reportedly experience a 20% productivity increase over solely automated processes. Organisations like Global Data Systems have observed significant productivity benefits, effectively supplementing their teams by equivalent to 20 virtual analysts.