Squirro adds LTS AI update for regulated enterprises

Squirro has released version 3.14.4 of its platform as a long-term support update, adding features to support day-to-day use of generative AI within regulated organisations.

The Zurich-based company said the release includes direct file uploads into its chat interface, multimodal image reasoning, and a prompt library for teams. Squirro sells its platform to financial services and other regulated sectors. Its customer list includes the European Central Bank, the Bank of England and Standard Chartered.

The company positioned the update as part of a broader shift in enterprise AI from pilots and limited deployments to systems used across business workflows. That trend has increased scrutiny on governance controls, auditability and how staff interact with AI tools during routine work.

"The biggest sticking point for enterprise AI remains real-world adoption. To truly scale, the technology has to be completely frictionless," said Dorian Selz, Co-Founder & CEO, Squirro.

Chat Changes

Squirro said the centre of the release is an updated chat experience. The platform now accepts direct file uploads inside chat. Users can drag documents into the interface rather than relying on earlier indexing approaches, according to the company.

The release also adds a feature called "Chat with Item". Squirro described it as an agent that maintains a long context window for question-and-answer sessions on lengthy documents. The company said it retains the first 100 pages plus a summary.

Squirro added multimodal image reasoning. The company said the feature interprets charts, tables and images inside documents. It also introduced table rendering, which formats structured outputs into tables in the chat window.

Squirro framed these updates as part of a push towards deeper analysis in the same interface where users ask questions and review results. The company said regulated organisations often require strict controls on how staff handle internal documents and derived outputs. It linked that requirement to the demand for governed workflows inside established tools.

Governance Controls

Alongside the chat changes, Squirro introduced a prompt library. The company said it allows teams to share reusable prompts at the project level. It positioned the library as a way for organisations to set consistent patterns for how users query systems and produce outputs.

The release also includes custom user prompt instructions. Squirro said administrators can set global behavioural rules for how the system responds, including personas and safety protocols. The company linked that approach to corporate standards and internal controls.

These changes reflect a wider debate inside regulated industries about who owns prompts and how organisations manage them. Banks and other large institutions often treat prompts as part of internal policy and process design. They also monitor changes in AI behaviour across updates and model revisions.

"With this release, we are dismantling specific barriers that stall workflows, removing language constraints and enhancing image reasoning, for our global user base," said Selz.

Language Support

Squirro said it has expanded OCR support for scanned PDFs. The company highlighted dedicated support for Simplified Chinese, Traditional Chinese and Arabic. It said this improves extraction accuracy for organisations operating in China and the Middle East.

The release also includes what Squirro called intelligent decomposition of complex words, which it linked to Germanic languages. The company said this improves search relevance and retrieval precision in its home markets.

The company has built its business around enterprise search, knowledge graphs and workflow automation for regulated environments. In that market, language handling and document processing remain central issues because many organisations still store critical information in scans, PDFs and inconsistent document formats. These challenges often sit alongside access control requirements and data residency considerations.

Agent Direction

Squirro also described the update as part of a move towards more agent-like workflows. It used the term "auditable agentic workflows" and said the platform can reason across text, images and structured data. It also stressed governance and explainability.

Across the enterprise software market, vendors have increasingly marketed "agents" as the next phase after chat-based assistants. The concept typically covers software that carries context across tasks, uses tools or workflows, and produces outputs that can be reviewed and logged. For regulated sectors, audit trails and permissioning remain core constraints on how far organisations allow such systems to operate.

Squirro said Release 3.14.4 is available as a long-term support update and forms the basis for future work on multimodal reasoning and governed workflows.