Singapore Paincare invests SGD $1.5m in digital revamp

Singapore Paincare Holdings has announced a S$1.5 million investment into the digital transformation of its clinical operations through a strategic partnership with UCrest.

The investment will involve incorporating AI, the Internet of Medical Things (IoMT), and big data analytics into Singapore Paincare Holdings' clinics across the nation. This initiative aims to enhance healthcare delivery and access in line with the Ministry of Health's Healthier SG programme. This digital shift is expected to bolster treatment efficiency and doctor-patient relationships within its network of 18 clinics, which includes specialist clinics, general practitioner clinics, and traditional Chinese medicine (TCM)-cum-physiotherapy clinics.

The healthcare group has outlined a strategic partnership with UCrest, specialists in cloud and digital health technologies to support this integration at scale. The focus will be on embedding AI across various facets of the business, ranging from health services such as chronic disease management, diagnosis, and therapy, to administrative tasks like clinic management and regulatory compliance.

Dr. Bernard Lee, Chief Executive Officer of Singapore Paincare Holdings, says, "The investment to integrate advanced technologies into our clinic services represents a pivotal move in reshaping how we deliver care. We expect to achieve improved scalability over the next 12 to 18 months, and look to continue staying ahead of industry advancements through strategic collaborations with other leaders in the digital health space, like our most recent partnership with UCrest."

As a significant step towards its digital goals, Singapore Paincare Holdings has launched the iMedic digital app. This application is designed to enhance doctor-patient communication, especially for patients with chronic health conditions. Through the app, patients can track health metrics such as blood pressure and glucose levels, allowing their doctors to remotely monitor their condition and offer urgent care via virtual consultations.

Eg Kah Yee, Founder and Managing Director of UCrest, comments, "Traditional clinics are the backbone of our healthcare system, administering medical care in smaller communities in neighbourhoods. By offering remote consultations through the iMedic app, we are helping them extend this care to more Singaporeans anytime, anywhere. The app is a step in the right direction for empowering both patients in need and their healthcare practitioners, allowing clinics to deliver more timely and personalised care without the constraints of location."

Beyond the partnership with UCrest, Singapore Paincare is engaging with healthcare providers throughout Southeast Asia and China. The group plans to broaden its reach in these areas through joint ventures or entirely owned setups, with an intent to introduce its technologies to new markets.