IT Brief Asia logo
Technology news for Asia's largest enterprises
Story image

Q&A: Cloudera on building the perfect hybrid cloud architecture

By Sara Barker
Mon 13 Sep 2021

Cloudera's APJ cloud director Stevie Walsh chats to us about hybrid cloud and the democratisation of data.

One of the most common pieces of advice to organisations is that an entirely on-prem IT infrastructure is seldom workable for most organisations’ IT needs, so the hybrid infrastructure is the best of both worlds. Is there a trick (or perhaps several tricks) to making the most of all these environments?

Many organisations take a well-intentioned leap into a hybrid cloud environment without taking the entire digital transformation journey into account - essentially putting the cart before the horse. 

They’re on the cloud, but their data could be spread across multiple clouds. There are also situations where they must split their data between the cloud and on-premise, which makes it even more challenging to access, manage and secure.

All clouds have their benefits, however, there are common challenges that need to be addressed to make the most of today’s modern cloud environments. These include:

  • Greater amounts of data coming from multiple sources 
  • Data capture at the Edge, where it must be ingested and analysed in real-time
  • Multiple systems that can be problematic to integrate
  • Concerns related to data security and accessibility of data within an organisation
  • Multiple public and provide clouds and data warehouses within a single enterprise customer

It’s also important to understand which workloads are best suited for each deployment – the public cloud is ideal for intermittent, seasonal, ‘batchy’ or unknown (newly developed workloads) whereas a private cloud is best for highly utilised workloads. Hybrid cloud environments can help organisations support increasingly remote workforces, improving scalability and control while maintaining business continuity.

Having a single platform for both public and private provides organisations with the possibility to choose the right destination for workloads or launch, develop or sandbox new workloads in the cloud and then move them on-prem.

In many cases, data needs to be used by both analysts and less technical users, as well as machine learning or automated systems. Does data need to be ‘re-engineered to cater for all these different users and applications?

 A decentralised structure allows for greater productivity benefits from data and analytics efforts. Customers use data to accelerate innovation efforts by combining existing technologies in new ways, or “upcycling” existing technologies by applying them to a different domain to solve a different problem.

Data democratisation is the idea of empowering every employee (not just the data scientists) with the training and tools to be data-savvy. Compared to the IT team, business user groups like HR, marketing or product development have a more in-depth understanding of the data collection context and will be able to come up with domain-specific actionable insights. 

For example, the marketing team in a financial services organisation may need data modelling to develop a recommendation engine for lead capture. Within the same company, the customer support team might be on using data modelling to understand and reduce customer churn. 

The roadblock, however, is often legacy data systems that don’t have the high-speed processing power to support the instantaneous delivery of ensuring the right data reaches the right people at the right time. 

Applying Machine Learning (ML) is another area of significant untapped potential – businesses that have adopted a successful ML strategy are outperforming their competitors by over 9%.

To help make it faster and simpler for businesses to unlock greater ML capabilities, we recently released Applied ML Prototypes (AMPs). Everyone is trying to do more with their data and AMPs enable data teams to go from idea to a fully working ML use case in a fraction of the time.

Enterprise data clouds help organisations use analytics at every stage of the data lifecycle, working at speed to extract the true value from their data. They also enable users to control who has access to data in a secure manner that maintains data integrity. 

Speaking broadly about the democratisation of data, what does this mean in a general enterprise/business context? 

With data playing an increasingly strategic role across all industries, data democratisation is something that should no longer be considered optional. Providing employees with access to data ensures they can gain better insights to make informed decisions quickly. Benefits can come in the form of financial or operational improvements such as increased operational efficiencies, new revenue streams, increasing average spend per customer, resilience and cost savings. To get started on data democracy, businesses need to look at structure, tools and training. 

One of the barriers to data democracy is, ironically, organisational structure. It is common for businesses to have centralised data analyst teams. It is also common for data to be kept in disparate silos, and data teams need time to extract and consolidate the relevant data. Such structures can often delay the decision-making process. Removing these data silos ensure more people can access the data, empowering them to make smarter, data-driven decisions.

As businesses push data and analytics out to more people within their organisation, it’s important they manage risk around sensitive information and also consider how to remain compliant with governmental regulations related to data privacy and locality. There are various strategies to achieve these goals, but the key is simplifying the security and governance end to end.

Being able to deliver consistent security and governance across all clouds - public or private rather than multiple security solutions stitched together reduces operational complexity, risk, and ongoing costs. 

How can data democratisation be applied to different industry sectors?

Locally, within A/NZ, telco providers are leveraging customer experience analytics to build a 360-degree view of their customer journey across all channels and lines of business. From this, they’re building prediction models to identify a customer base for personalised offers, even during this uncertain time.

When it comes to the in-person retail experience, technology and widespread access to data is proving a game-changer. Businesses can now combine the power of connected technology with a physical presence, placing beacons and sensors in stores to track purchase paths of customers by identifying ‘hot’ and ‘cold’ spots throughout the store. In addition, they can utilise facial recognition technologies to measure customer moods and sentiments.

On the supply chain front, retailers can use IoT devices to track goods, for instance, embedding devices within refrigerated trucks carrying perishable foods to measure temperature and humidity.

There are times when organisations need timely and accurate data to make quick decisions, such as in emergency response situations. How does data democratisation fit into these situations and these decision-making processes?

In an emergency response situation, the need for speed is mission-critical, to make sense of data accurately and quickly. Organisations need to be able to ingest and process data in real-time. Decisions can then be made faster and with confidence, often as a situation is unfolding.

For example, to mitigate the impacts of power outages, utility companies are now using advanced data analytics and machine learning to monitor and manage capacity, build predictive capacity models, identify bottlenecks, and prioritise and plan network expansion decisions. They’re also using advanced analytics to predict network capacity, mitigate business disruption and effectively ‘keep the lights on’. 

Another of our Australian based customers is in the financial services industry. For them, having a single pane of glass view across all their data is critical to support their fraud detection programme, mitigating risk for themselves and their customers. Existing in-house tools were inadequate in managing their data workloads considering the increasing scale of data clusters and demand. The company harnessed our platform to process large volumes of data in real-time and deliver analytical insights on transactions for reporting. This in turn enabled the customer to detect issues and irregularities, proactively avoiding fraudulent transactions.

Is there anything else you would like to add?

Data is a strategic asset that warrants its own strategy in the form of an enterprise data strategy. It’s very easy for organisations to lose sight of their initial motivation of migrating to the cloud. What I hear all too often is, “we’re going cloud – why are we doing this again?”. Sticking to strategy, or being able to steer the ship as needed, is critical especially when it comes to scaling data and ensuring strong governance and security. 

Equally important is separating data strategy from cloud and infrastructure strategy to give customers choice and flexibility. Delivering all these elements relies on the right set of tools to start with, consideration of end-to-end data lifecycle and building complex data pipelines with a single platform.

Related stories
Top stories
Story image
Red Sift
Entrust expands strategic partnership with Red Sift
Entrust has expanded its strategic partnership with Red Sift to make it easier for businesses to adopt Brand Indicators for Message Identification (BIMI) standards for email identification and security.
Story image
Hybrid Cloud
Barracuda expands cloud-native SASE platform
"The expansion of Barracuda's cloud-native SASE platform for hybrid deployment models and IIoT environments solves a number of challenges."
Story image
Digital Transformation
Digital transformation increasing business complexities
A new survey suggests businesses must re-examine their digital transformation approach to better help employees adapt to change.
Story image
Data Protection
Information management capabilities to meet privacy requirements
Organisations with customers or operations across more than one country face a spate of new and proposed privacy and data protection laws.
Story image
Customer experience
Gartner recognises Okta for abilities in Access Management
Okta has announced it has been recognised as a Customers' Choice for the fourth time in a row in the Gartner Peer Insights "Voice of the Customer" report.
Story image
Women in Technology
Huawei webinar emphasises the importance of women in tech
Industry findings by Coursera discussed as part of a webinar jointly organised by Huawei and Reuters Events found 6% more women enrolled in tech courses this year than in 2021.
Story image
MEC
MEC spending for private cellular networks to reach $5.8b
A new ABI Research report finds the revenue for Multi Access Edge Compute (MEC) deployments for private cellular networks will reach USD$5.8 billion by 2030.
Story image
Artificial Intelligence
Gartner reveals top three tech trends for banks this year
Gartner says generative artificial intelligence, autonomic systems and privacy-enhancing computation are gaining traction in banking and investment services.
Story image
Sustainability
Intel unveils new investments for data center sustainability
Intel has announced two new investments, continuing its efforts to create more sustainable data center technology.
Story image
Ransomware
APAC organisations fail to disclose ransomware breaches
85% of organisations in APAC were breached by ransomware at least once in the past five years, but only 28% publicly disclosed the incident.
Story image
Innovation
Fastly acquires Glitch, enables faster developer innovation
"This acquisition brings together two of the worlds best ecosystems for application development into a single, seamless developer experience."
Exabeam
Find out how a behavioural analytics-driven approach can transform security operations with the new Exabeam commissioned Forrester study.
Link image
Story image
DDoS
NT selects Radware to improve telecom cyber defenses
National Telecom Public Company (NT) has chosen Radware to strengthen the cyber defences of its international telecommunications infrastructure.
Story image
Rackspace
Skills shortages hold orgs back from capitalising on cloud 2.0
Organisations are becoming more comfortable with sophisticated 'cloud 2.0' technologies, even as they confront difficulties in hiring and retaining IT talent.
Story image
Vectra AI
Vectra’s inaugural Partner of the Year Awards revealed
APAC companies Baidam, Firmus, ShellSoft and Macnica have been recognised in Vectra AI's inaugural Partner of the Year Awards.
Story image
Migration
Let’s clear the cloud visibility haze with app awareness
Increasingly, organisations are heading for the cloud, initiating new born-in-the-cloud architectures and migrating existing applications via ‘lift and shift’ or refactoring.
Story image
Employment
Tech job moves - Forcepoint, Malwarebytes, SolarWinds & VMware
We round up all job appointments from May 13-20, 2022, in one place to keep you updated with the latest from across the tech industries.
Story image
Kubernetes
Sysdig unveils new Kubernetes troubleshooting and cloud innovations
Sysdig has introduced two new innovations that look to help bolster cloud services and simplify Kubernetes troubleshooting.
Sift
Knowing the mechanics of retail fraud can greatly improve your chances of preventing an online attack. Read the new infographic by Sift to discover how your business can be prepared.
Link image
Story image
New Relic
New Relic launches vulnerability management platform
New Relic has introduced New Relic Vulnerability Management to help organisations find and address security risks faster and with greater precision.
Story image
Managed service provider
Barracuda MSP Day 2022 highlights MSP opportunities
Barracuda Networks has released a report showing global services-related MSP revenue is set to increase by more than a third in 2022 compared to 2021.
Story image
Digital Marketing
Getty Images delves into the world of NFTs with Candy Digital
Getty Images and Candy Digital, the next-generation digital collectible company, have announced a new multi-year partnership agreement.
Story image
Ransomware
Alarming surge in Conti Ransomware Group activity - report
A new report has identified a 7.6 per cent increase in the number of vulnerabilities tied to ransomware in Q1 2022.
Story image
Digital Signage
MAXHUB's Digital Signage range to bolster boardroom productivity
The new MAXHUB Digital Signage technology is purpose-built to make every kind of team meeting more effective.
Sift
Having secure retail solutions can be a make or break factor for a customers satisfaction. Sift has the expert tools and expertise to keep retail practices safe and customers happy.
Link image
Story image
Sustainability
SoftIron named global leader for efficient DC infrastructure solutions
SoftIron has been named a global leader for supplying energy-efficient data infrastructure solutions for core-to-edge data centers after an assessment by Earth Capital Ltd.
Story image
Remote Working
Successful digital transformation in the hybrid work era is about embracing shifting goalposts
As organisations embraced remote working, many discovered they lacked the infrastructure needed to support history’s first global load test of remote work capabilities.
SonicWall
Find out how you and your business can prevent being caught out by everything from ransomware to cryptojacking.
Link image
Story image
Training
Trojan cyber attacks hitting SMBs harder than ever - Kaspersky
In 2022 the number of Trojan-PSW detections increased by almost a quarter compared to the same period in 2021 to reach 4,003,323.
Story image
Sustainability
Equinix announces milestones on sustainability commitments
Equinix has released its 2021 Sustainability Report which outlines progress, innovation and accomplishments on key ESG commitments.
Story image
Surveillance
i-PRO releases smallest AI-based surveillance camera on the market
The new i-PRO mini network camera is now available, with a pocket-sized form factor and full AI analytics functionality.
Story image
Cybersecurity
More than 40% of banks worried about cloud security - report
Publicis Sapient's new report finds security and the lack of cloud skills and internal understanding of business benefits are big obstacles for banks moving to the cloud.
Story image
ChildFund
ChildFund launches new campaign to protect children online
ChildFund says WEB Safe & Wise aims to protect children from sexual exploitation and abuse online while also empowering them to become digitally savvy. 
Sift
Navigating digital fraud and dispute can be tough. The Q4 2021 Digital Trust & Safety Index by Sift can give helpful insights to your business on keeping safe and prepared online.
Link image
Story image
Training
Infosec unveils role-guided cybersecurity training roadmaps 
Infosec Skills Roles maps hands-on training and certifications to the 12 most in-demand cybersecurity roles to maximise training efficiency.
Story image
Cyber attacks
Devastating cyber attacks expected to hit energy sector
Energy executives anticipate life, property, and environment-compromising cyber attacks on the sector within the next two years.
Story image
Artificial Intelligence
Frost & Sullivan recognises Genesys as leader in new reports
Frost & Sullivan has recognised Genesys as a leader in the cloud contact centre market for its robust cloud and digital capabilities.
Story image
Silver Peak
The path to an adaptive, modern network
Managing and securing the network looks different than it did just two years ago—especially given that most of these networks are made up of multi-generations of infrastructure stitched together over time.
Story image
SpaceX
Australian space tech startup secures SpaceX support
Space Machines Company has secured the support of SpaceX as a launch partner in carrying SMC's Optimus Orbital Transfer Vehicle to space next year.
Story image
CrescoData
SPS network now available to CrescoData eCommerce customers
CrescoData, a Pitney Bowes Company and PaaS business in the commerce space, says its customers can now connect to the SPS Commerce Retail Network.
Story image
Data Center
Preventing downtime costs and damage with Distributed Infrastructure Management
Distributed Infrastructure Management (DIM) can often be a lifeline for many enterprises that work with highly critical ICT infrastructure and power sources.
Sift
Connected e-commerce apps are the future of retail and higher revenue growth. Read the new ebook by Sift to find out how to maximise your business potential.
Link image
Story image
Sustainability
Aligned Data Centers increases sustainability-linked loan
Aligned Data Centers has increased its sustainability-linked loan from $375 million to $1.75 billion to speed up the next phase of its strategic growth.
Story image
Sift
Sift shares crucial advice for preventing serious ATO breaches
Are you or your business struggling with Account Takeover Fraud (ATO)? One of the latest ebooks from Sift can provide readers with the tools and expertise to help launch them into the new era of account security.