Motorola Solutions tops Fast Company list for AI in public safety
Motorola Solutions has been named the number one Best Workplace for Innovators by Fast Company for its work in advancing purpose-built artificial intelligence within public safety and enterprise security environments.
The recognition comes after Motorola Solutions has invested approximately USD $18 billion in organic research and development as well as acquisitions over the past decade. The company's portfolio includes AI applications designed to improve safety and security and streamline emergency response processes.
Fast Company honour
Fast Company selects its Best Workplaces for Innovators by reviewing more than a thousand applications from companies worldwide, identifying those creating products and cultures where innovation is prioritised. Motorola Solutions was chosen for its leadership in developing AI technologies that automate critical tasks, assist with public safety operations, and provide support in high-stress situations.
The organisation particularly highlighted "Assist", Motorola Solutions' AI assistant tailored for public safety. Each year, over 240 million emergency calls are placed in the United States, requiring rapid coordination and information flow in command centres. The Assist platform is designed to help dispatchers remain calm and effective, ensuring that relevant information is delivered to field responders quickly.
AI for emergency response
Mahesh Saptharishi, Executive Vice President and Chief Technology Officer at Motorola Solutions, expressed the company's stance on technological development and its significance for public safety professionals.
"At Motorola Solutions, we're not just building software; we're architecting the future of safety to make a real impact when it matters most. This recognition underscores our commitment to fostering a culture where groundbreaking ideas and purpose-built AI can thrive, building on our long history of working with emergency responders to develop lifesaving technologies that fit seamlessly into their workflows."
Assist, as developed by Motorola Solutions, aims to ensure dispatchers can focus on the most critical aspects of each emergency call. By providing responders in the field with verified and tailored information, it supports faster, more cohesive teamwork, according to the company.
Responsible AI deployment
Alongside its investment in AI, Motorola Solutions has committed to responsible technology design, development, and use. The company implemented AI labels across its public safety and enterprise security products, offering users clear information about the specific use of AI in its solutions. This initiative is intended to improve transparency regarding how AI operates within Motorola Solutions' product portfolio.
Mindi Bartee, Public Safety Answering Point Education Manager at Greater Harris County 911 Emergency Network, commented on the practical impact of Motorola's Assist technology within emergency response environments.
"AI has the potential to transform our ability to help save lives. When there's an emergency, it takes multiple departments working together cohesively to coordinate a quick and appropriate response. Assist gives us the information we need to work with higher efficiency, accuracy and speed."
Motorola Solutions' recent honours come as the use of AI in public safety and critical enterprise environments becomes an increasing focus in both industry and government sectors. By investing in targeted AI solutions and promoting transparency in their deployment, the company aligns with trends toward greater technological integration in emergency and security workflows.
Fast Company's annual ranking identifies the top 100 companies fostering environments where innovative developments can be created and sustained, marking Motorola Solutions' position in the field of applied AI for safety and security.