Micro Focus Operations Bridge named Leader in RIA Vendor Selection Matrix

Micro Focus has announced that its Operations Bridge has been named a Leader in the Research in Action (RIA) Vendor Selection Matrix report for AIOps Platforms. 

In addition to this recognition, Micro Focus has also introduced two new products for Operations Bridge: Cloud Observability Software as a Service (SaaS) and Operations Bridge Reporting SaaS.

The company says Operations Bridge consolidates and normalises data from existing tools. At the same time, it applies automated discovery, monitoring, analytics, and remediation across traditional, private, public, multi-cloud and container-based infrastructure. 

The offering is also said to solve up to 95% of common issues with artificial intelligence (AI)-based observability-enabled automation.  

This is also the second year in a row that Operations Bridge has been named a Leader in the RIA AIOps report and as a Leader in Customer Satisfaction. Operations Bridge also received a Leader position in the inaugural price vs. satisfaction section of the report.

Eveline Oehrlich, Research Director at Research In Action, says that the report highlights the important role that observability plays in the customer experience. She says Micro Focus is helping meet critical demands in the market.

"The RIA AIOps report delivers an in-depth review of the AIOps and Observability marketplace. Micro Focus continues to excel with their second year as a leader in the overall review, but also as a leader in one of the most important qualities of customer satisfaction," she says.

"We applaud Micro Focus as it continues to grow their Operations Bridge offerings with Cloud Observability SaaS and Operations Bridge Reporting SaaS, as they continue to meet evolving customer requirements."

Travis Greene, Sr. Director of ITOM Product Marketing, says that Micro Focus continues to adapt to changes in order to meet business needs.

"As the demands for digital transformation rapidly evolve, Micro Focus Operations Bridge is enabling organisations to do so efficiently both in the cloud and on-premises. We are honoured that Operations Bridge has been recognised as a Leader in multiple categories by a respected organisation such as Research In Action," he says

"Micro Focus is constantly evolving its products to meet the ever-changing business needs of our customers and the latest step is the release of Operations Bridge Cloud Observability SaaS and Operations Bridge Reporting SaaS."

The new products for Operations Bridge will further enhance user capabilities in cloud, on-premises or hybrid environments.

Cloud Observability SaaS enables organisations to monitor applications deployed to public cloud as a standalone solution or integrated with the existing Operations Bridge deployment to ensure complete coverage of applications regardless of their deployment infrastructure.

Operations Bridge Reporting SaaS also brings the power of the OPTIC Data Lake for analytics and reporting to organisations with a cloud-based deployment. Without the requirement to deploy on-premises, Operations Bridge Reporting SaaS helps organisations not rely on acquiring compute, initial deployment efforts and ongoing maintenance.