Deputy launches Shift Pulse+ to boost worker engagement & insight

Deputy has unveiled Shift Pulse+, an upgrade to its existing Shift Pulse feature within its HR product suite aimed at hourly workers.

Shift Pulse+ is designed to offer enhanced engagement capabilities and deeper insights into employee sentiment and wellbeing, representing a holistic approach to managing hourly workers.

The latest version provides increased configurability, allowing businesses to customise Shift Pulse questions beyond the standard "How did you feel during your shift today?". This feature enables organisations to tailor their questions to specific business needs, making it a versatile tool for various workplace environments.

Shift Pulse+ introduces frequency flexibility, offering options to conduct Shift Pulse checks daily, fortnightly, monthly, or at the end of every shift. This flexibility aims to provide employers with regular and timely insights into their employees' well-being and sentiment. It also includes customisable pulse ratings, allowing users to select their preferred emojis and labels for a personalised reporting experience.

The upgrade ensures that Shift Pulse checks can be configured for specific roles and locations, targeting the appropriate employees and workplace areas. This feature is particularly beneficial for businesses with diverse operational structures, as it provides tailored insights relevant to different workforce segments.

Deputy highlights that regularly monitoring employee sentiment can help businesses identify trends, address concerns promptly, and promote a positive work environment. The enhanced configurability of Shift Pulse+ aims to adapt to each business's unique needs, making it a worthwhile addition to the company’s HR product suite.

“At Deputy, we are dedicated to continuously improving our platform to meet the evolving needs of our customers,” said Deep Banerji, Chief Product Officer at Deputy. “With Shift Pulse+, we provide workers with a simple, one-step way to share how they're feeling after every shift so that managers can create a thriving workplace based on their team's needs. This comes at a time when many industries are facing major staffing and retention challenges. Fostering happier, mentally healthier staff helps businesses to reduce their turnover rate, retain great staff, and run at their optimum,” he added.

Shift Pulse+ also offers advanced reporting capabilities for Deputy HR subscribers, providing access to historical data, comprehensive comments, and sentiment analysis over extended periods. These features are aimed at helping businesses develop more informed HR strategies based on detailed employee feedback.

Additionally, Shift Pulse+ will now be part of the "Team Engagement" section within the culture group of Deputy's new site navigation on the People tab. This new location is intended to provide a quick overview of team sentiment and engagement metrics, making it easier for managers to track and analyse engagement levels.

The mobile enhancements include average Shift Pulse scores for the last seven or 30 days, reaction counts, and a breakdown of reactions in percentages. Deputy HR subscribers will have access to a 30-day data view, while free users will be limited to a seven-day view. Once upgraded for full access, additional information will be available.

Shift Pulse+ will be available to all Deputy customers, with advanced features accessible to those subscribed to Deputy HR. For existing customers, the transition to the new features aims to be seamless, enhancing their current capabilities within the same platform.