Stories that mention Yannick Giguère
How modern technology solutions help insurers provide a better customer experience
Wed, 15th Dec 2021
In a market that values hyper-personalisation over all else, the importance of customer experience (CX) and user experience (UX) has proven to be what matters most to the public.
Why SOC 2 is critical to protect Australian insurance customers
Wed, 15th Sep 2021
it risk and compliance
As insurers continue to amass private data from millions of Australians, it's important that they demonstrate system and organisational controls (SOC) reporting.