Vikas Uberoy stories

Vikas Uberoy is an insightful author who navigates the intersection of technology and business, particularly focusing on the needs of small and medium-sized businesses (SMBs) in today's evolving market.

Through his recent stories, readers can uncover practical strategies for enhancing security operations by exploring how managed service providers (MSPs) can be a vital asset for SMBs. His analysis of the outsourcing model emphasizes the intricacies of cybersecurity in a digital landscape.

Uberoy also sheds light on the expansion ventures within the IT service sector, such as ConnectWise's efforts in the APAC region, reflecting the importance of local support in building strong partnerships. This knowledge is essential for understanding how geography can impact service efficiency and partner relations.

Furthermore, his discussion about the acquisition of SmileBack by ConnectWise reveals how customer feedback systems are becoming integral for MSPs. Readers can learn not only about service offerings but also about the value of customer input in enhancing business practices and service development.