IT Brief Asia - Technology news for CIOs & IT decision-makers

Simon Horrocks stories

Simon Horrocks is an astute observer and commentator on the evolving role of Chief Information Officers (CIOs) and the broader intersections of technology, business strategy, and customer experience. His writing betrays a keen interest in the transformative power of technology in the corporate world, particularly in driving new competitive advantages and ensuring business resilience.

With a clear vision of the retail sector's digital revolution, Horrocks discusses the challenges and opportunities presented by annual shopping events, such as Black Friday. He highlights the necessity for retailers to adapt through enhancements in website performance and the adoption of artificial intelligence to deliver personalized shopping experiences.

Horrocks further delves into the increasingly crucial realm of application intelligence and its role in bolstering business analytics. His insights reveal an understanding of the nuances involved in fostering trust and performance within the finance sector, especially as financial institutions navigate the demands of digital customer interactions.

Engaged with upcoming technological trends, his perspectives on the user-centric evolution of apps and the embrace of machine learning within Australian businesses reflect not only current states but also the potential trajectories of enterprises. Additionally, Horrocks tackles the concept of cloud maturity, providing a strategic framework for CIOs to enhance their companies' cloud infrastructure and operations.

In addressing complex, software-defined supply chains, he offers strategies to circumvent the 'blame game' that can afflict business performance, focusing on proactive measures to maintain a harmonious and efficient progress towards corporate objectives. Horrocks’s columns serve as a guide for professionals looking to navigate the intricate weave of technology in business.

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How CIOs can work with colleagues to drive new competitive advantages
Mon, 18th Feb 2019
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opinion
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cisco appdynamics
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retail
CIOs must demonstrate they can drive new competitive advantages and earn a place in the boardroom, according to McKinsey.
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Machine learning: Moving from algorithms to enterprise-wide adoption
Mon, 5th Nov 2018
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it automation
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ai
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ml
Machine learning adoption in Australian businesses is still low, with just 52% utilizing the technology, according to an Infosys survey.
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Tackling the finance sector’s biggest challenge: trust and performance
Wed, 4th Jul 2018
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cisco appdynamics
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financial institutions
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banking
As customers flock to digital channels to manage their money, the pressure is on for financial institutions to offer a seamless experience.
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Enhancing business intelligence with application intelligence
Wed, 6th Jun 2018
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devops
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data analytics
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martech
Taking a look at the intersection between business analytics and application analytics and how they can generate business impact.
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How to stop the business performance blame game
Tue, 24th Apr 2018
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martech
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iot
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supply chain & logistics
Complex software-defined supply chains are leading to a maze of blame and hazard. Here are a few ways to avoid it.
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The four levels of cloud maturity: determining the right path
Fri, 16th Mar 2018
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devops
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apm
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software development
Approaching your cloud journey in levels is a comprehensive way for CIOs to tackle their business’s priority of cloud adoption.
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2018, the year that...apps will become intuitive and conversational
Tue, 13th Feb 2018
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personal computing devices
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apps
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apple
Striking a balance between human-led interactions and digital advancements will be key in delivering the next level of customer service in 2018.
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Retailers, don’t be left in the dark by technology this Black Friday
Fri, 24th Nov 2017
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martech
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iot
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commerce systems
As Black Friday opens the holiday shopping floodgates, Australian retailers must bolster their tech to prevent site downtime and boost customer satisfaction.