Stories that mention Ravi Saraogi
Smarter CX solutions to drive business transformation in Australia
Wed, 27th Jul 2022
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contact centre
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cx
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crm
AI is now being used in at least one business function by 56% of companies worldwide. Of these, contact center automation is the third-most prevalent use.
Mindfields, Uniphore partner for greater client offerings
Fri, 22nd Apr 2022
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contact centre
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martech
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chatbots
Mindfields has announced its partnership with Uniphore to improve Mindfields’ offerings, helping its clients move into the next phase of conversational automation.