IT Brief Asia - Technology news for CIOs & IT decision-makers

Ravi Saraogi stories

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Ravi Saraogi is an insightful author whose recent stories delve into the intersection of technology and customer experience. With a keen focus on conversational automation and AI, his work provides a glimpse into how businesses are evolving to meet the demands of an increasingly digital landscape.

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Through reading Saraogi's stories, you can gain a better understanding of how partnerships between technology firms are fostering innovation, particularly in enhancing customer satisfaction. His exploration of collaborations, such as that between Mindfields and Uniphore, illustrates the importance of leveraging advanced solutions to aid in post-pandemic recovery.

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Additionally, Saraogi sheds light on the uptake of AI in business functions, particularly in Australia. His analysis reveals the critical role of smart customer experience (CX) solutions in driving business transformation, offering valuable insights for anyone interested in the future of work and technology integration.

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