Stories that mention Prakash Ramamurthy
Freshworks brings on new GPT-based enhancements to AI assistant
4 days ago
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ai
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cx
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freshworks
Using OpenAI’s ChatGPT and underlying large language models, the latest generative AI capabilities of Freddy help a wide range of customer-facing professionals.
Tech job moves - Fujitsu, HackerOne, i-PRO, M-Files & NetApp
Fri, 2nd Dec 2022
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appointments
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employment
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uk
We round up all job appointments from November 25 - December 2, 2022, in one place to keep you updated with the latest from across the tech industries.
Freshworks launches collection of updates powered by AI
Thu, 10th Nov 2022
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ai
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cx
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support
Product updates include AI-powered support features to help agents improve response times, and embedded AI to help sales and marketers increase productivity.
Freshworks integrates conversational AI in CX/CRM solutions
Fri, 4th Nov 2022
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ai
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cx
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crm
The upcoming launch includes updates to Freshchat, Freshdesk, Freshmarketer and Freshsales to help companies automate the entire customer lifecycle.
Freshworks integrates with Google's Business Messages
Tue, 2nd Aug 2022
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martech
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crm
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open source
"The integration with Freshworks makes it fast and easy for businesses to have conversations with their customers within the Google apps."
Freshworks launches new CRM with Shopify availability
Thu, 28th Apr 2022
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martech
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crm
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commerce systems
Freshworks has launched a new customer relationship management (CRM) solution, which has also been made available on the Shopify apps store.