IT Brief Asia - Technology news for CIOs & IT decision-makers

Brendan Maree stories

Brendan Maree is an emerging voice in the realm of technology and business management within the Asia-Pacific region. His recent roles at ProHance and Amelia showcase his expertise and dedication to driving growth and innovation in Australia and New Zealand's IT landscape, particularly in the fields of cloud communications and workforce management.

Through reading his stories, one can gain insights into the transformative impact of cloud technology on various sectors, including supply chain and retail. Maree’s perspectives underscore the importance of adopting advanced technological solutions for enhancing efficiency and competitiveness in an ever-evolving market.

Moreover, Maree’s commentary on issues like contact center security amidst the COVID-19 pandemic highlights critical considerations for businesses navigating challenges in a remote working environment. His exploration of data utilization for workforce management presents a compelling case for leveraging analytics in optimizing team performance.

Overall, Brendan Maree's explorations reflect the ongoing changes in the business landscape, offering valuable lessons in innovation and the necessity of adaptability for organizations aiming to thrive in today’s digital era.

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Is it time to start measuring the return your organisation is getting from its AI investments?
Fri, 8th Nov 2024
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data analytics
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digital transformation
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cx
Workforce analytics technology can help you gauge the effectiveness of your initiatives and determine where your future efforts should be focused.
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ProHance report reveals productivity divergence across sectors
Tue, 3rd Sep 2024
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supply chain & logistics
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healthtech
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productivity
ProHance's Global Productivity Benchmarking Report reveals stark productivity trends, with non-tech sectors seeing a 6% rise, contrasting tech's 4% decline.
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ProHance named Enterprise High Performer by G2 in Asia Pacific
Thu, 25th Jul 2024
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workforce management
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customer satisfaction
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prohance
ProHance has been named an Enterprise High Performer in G2’s Summer 2024 report for Workforce Management in Asia Pacific, highlighting its top-tier workplace solutions.
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Call Design & ProHance announce back-office partnership
Fri, 17th May 2024
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data analytics
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bi
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big data
Call Design and ProHance join forces to revolutionise back-office operations with advanced analytics, aiming to boost productivity in an increasingly hybrid work environment.
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Using data to improve the management of contingent workforces
Wed, 20th Mar 2024
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hybrid & remote work
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management
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productivity
Businesses are harnessing data to optimise the management of their contingent workforces, a trend invigorated by the remote work shift during the pandemic.
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Brendan Maree joins ProHance to spur growth in Australia & New Zealand
Tue, 20th Feb 2024
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uc
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digital transformation
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it industry
ProHance hires experienced IT leader Brendan Maree as Vice President and Country Manager for Australia and New Zealand, marking a major stride in regional expansion.
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Amelia Adds Two Senior Sales & Channel Alliances appointments in ANZ
Tue, 9th May 2023
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uc
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it industry
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avaya
Amelia, an enterprise AI leader, has appointed Brendan Maree as Senior Sales Director and Samuel La Macchia as Director of Partners and Alliances.
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Video: 10 Minute IT Jams - Who is 8x8?
Tue, 11th Aug 2020
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uc
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hybrid & remote work
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contact centre
TechDay launches 10 Minute IT Jams series, providing insights into technology companies in the Asia-Pacific region. 8x8 discussed in latest video.
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Rising to the contact centre security challenge in the era of COVID-19
Fri, 10th Jul 2020
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crm
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uc
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martech
Amid the COVID-19 pandemic, Australian contact centres are adopting remote working arrangements, but experts warn of increased cyber attack risks.
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Datacom extends UC portfolio through 8x8 partnership
Tue, 18th Feb 2020
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uc
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firewalls
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network infrastructure
Datacom will offer 8x8’s platform alongside other UC vendors, particularly as the market towards Unified Communications as-a-Service (UCaaS) solutions.
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Why creating an eco-system of interconnected apps can make your business stronger
Mon, 10th Feb 2020
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crm
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uc
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cx
Creating a unified eco-system of interconnected apps can give businesses a competitive edge by enhancing data aggregation and improving customer experience.
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Why SD-WAN and cloud make a powerful combination
Mon, 25th Nov 2019
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uc
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network infrastructure
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sd-wan
Amid Australia's cloud computing boom, SD-WAN emerges as the key to optimising networks for mission-critical applications and ensuring reliable performance.
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Why supply chain companies should adopt cloud-based communications
Wed, 13th Nov 2019
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uc
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supply chain & logistics
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open source
Australia's GBP £97 billion supply chain industry is rapidly adopting cloud comms to enhance efficiency, cut costs, and stay competitive amid growing pressure.
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Why embracing cloud-based communication applications can give retailers a boost – 8x8
Wed, 28th Aug 2019
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uc
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retailtech
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contact centre
For the Australian retail sector, finding ways to cut costs and improve productivity has never been more important.
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How AI benefits customer service
Mon, 25th Feb 2019
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crm
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uc
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martech
Advanced analytics techniques for customer care are finally moving from the lab to production, using machine learning and AI to find context in customer data.
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Tearing down international borders with cloud-based communication
Fri, 9th Feb 2018
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crm
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uc
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martech
Companies with global aspirations face challenges in deploying effective communications infrastructure, but cloud-based platforms offer a solution.
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Industry veteran heads up Interactive Intelligence's ANZ IT deployment push
Tue, 8th Jul 2014
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uc
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it industry
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contact centre
Paul Crump brings over 25 years' IT expertise to Interactive Intelligence as Territory Manager, ANZ, focusing on business process automation from Melbourne.
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Kiwis claim Interactive Intelligence partner award
Wed, 22nd Feb 2012
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interactive intelligence
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partners
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awards
Amtel Communications from New Zealand has been named Best Support Partner at Interactive Intelligence’s APAC awards, among three ANZ winners.
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Three Ps to finding the best IP PBX
Fri, 1st May 2009
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uc
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avaya
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support
As enterprises focus on IP telephony, examining IP PBX systems through the lens of practicality, power and proven performance is key to VoIP success.