About Shannon
Shannon Williams
Journalist
Shannon is a freelance editor and writer. As a professional content creator over the last ten years, Shannon has worked across many industries including tech, business and travel, in a variety of mediums including media, publishing, communications and social media. She has a knack for finding the right voice for her audience and relishes the opportunity to tell stories.
Stories by Shannon - Page 59
Hornetsecurity launches tool to streamline MSP operations
Thu, 10th Oct 2024
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cx
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martech
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apm
Hornetsecurity has launched the 365 Multi-Tenant Manager, streamlining Microsoft 365 tenant management for Managed Service Providers and boosting productivity.
Rise in ransomware groups reshapes cybersecurity landscape
Thu, 10th Oct 2024
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malware
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firewalls
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ransomware
Secureworks' latest report reveals a 30% rise in active ransomware groups, highlighting evolving cyber threats and increased complexity for network defenders.
Dark web sees surge in pricey software exploit listings
Thu, 10th Oct 2024
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advanced persistent threat protection
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cybersecurity
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kaspersky
Kaspersky has identified 547 dark web listings for software vulnerability exploits from January 2023 to September 2024, with average prices hitting $100,000.
Zendesk unveils AI-powered tools to enhance customer service
Thu, 10th Oct 2024
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data analytics
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cx
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martech
Zendesk has unveiled a range of AI-powered tools to enhance customer service, including a voice solution in partnership with Poly.ai for improved interactions.
SecurityScorecard shifts to supply chain risk solutions
Thu, 10th Oct 2024
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supply chain
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cybersecurity
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securityscorecard
SecurityScorecard has redefined its focus, transitioning to Supply Chain Detection and Response services to tackle increasing third-party cybersecurity threats.
Juniper Networks unveils Secure AI-Native Edge solution
Thu, 10th Oct 2024
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saas
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firewalls
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network infrastructure
Juniper Networks has launched its Secure AI-Native Edge solution, enhancing network security operations with a unified platform for threat detection and response.
AI raises cybersecurity concerns in Asia Pacific region
Wed, 9th Oct 2024
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ransomware
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siem
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phishing
A Cloudflare study reveals 41% of cybersecurity leaders in Asia Pacific faced data breaches last year, amid growing fears over AI's role in such incidents.
PagerDuty unveils AI tools to boost incident management
Wed, 9th Oct 2024
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uc
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cx
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martech
PagerDuty has launched AI-driven tools to enhance its Operations Cloud, improving incident management and reducing downtime for organisations.
AI & ML crucial for utilities facing demand challenges
Wed, 9th Oct 2024
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cartech
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ai
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ml
Itron's new report highlights AI and ML as vital tools for utilities facing soaring electricity demand and safety challenges amid the energy transition.
Vertiv introduces high-power EnergyCore battery cabinets
Wed, 9th Oct 2024
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data analytics
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hyperscale
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dc
Vertiv has unveiled its EnergyCore battery cabinets, delivering compact, high power lithium solutions tailored for high-performance computing data centres.
American Water breach highlights infrastructure vulnerabilities
Wed, 9th Oct 2024
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digital transformation
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advanced persistent threat protection
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cybersecurity
American Water has reported a cybersecurity breach, highlighting the vulnerabilities threatening critical infrastructure such as water treatment facilities.
Illegal streaming triples cybercrime risk for Australians
Wed, 9th Oct 2024
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ransomware
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physical security
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copyright
A new survey reveals that Australians using illegal streaming sites are three times more likely to fall victim to cybercrime, sparking health concerns.
CloudSEK unveils free tool to combat deep fake threats
Wed, 9th Oct 2024
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phishing
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advanced persistent threat protection
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email security
CloudSEK has launched a free Deep Fake Detection Technology to tackle digital deception, enhancing cybersecurity awareness and resilience across sectors.
Influencers reshape Southeast Asian eCommerce market
Wed, 9th Oct 2024
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youtube
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facebook
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digital marketing
A new report reveals that influencer marketing is crucial for eCommerce growth in Southeast Asia, significantly impacting consumer behaviour in Singapore.
AI presents opportunities for SMBs, but demands careful execution
Wed, 9th Oct 2024
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it training
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digital transformation
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cx
Elise Balsillie of Thryv advises small businesses on integrating AI, highlighting data quality and the importance of balancing automation with human interaction.
Report reveals gaps in supplier management for SaaS firms
Wed, 9th Oct 2024
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saas
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supply chain
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financial institutions
A new report reveals that over 32% of financial institutions lack clarity in supplier management, increasing their risk amid tightening regulations.
Kiteworks unveils tool to assess & prioritise data breaches
Wed, 9th Oct 2024
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ransomware
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encryption
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advanced persistent threat protection
Kiteworks has unveiled its Risk Exposure Index, a new tool for assessing data breaches based on severity and potential impact, alongside a detailed report.
Australian workers not fully utilising mental health support
Wed, 9th Oct 2024
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mental health
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unsw
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workplace culture
A report by ELMO reveals that 39% of Australian employees are unaware of mental health resources, despite 84% believing they are offered at work.
Globant unveils AI tool with Google Cloud for video search
Wed, 9th Oct 2024
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edutech
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it training
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martech
Globant has unveiled its innovative AI-powered Advanced Video Search tool, transforming video content management with instant search capabilities.
SaaS job vacancies soar as CMD Recruitment links talent
Wed, 9th Oct 2024
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saas
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digital transformation
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ai
CMD Recruitment in Swindon reports a 20% rise in SaaS job vacancies, driven by cloud adoption and demand for AI expertise amid digital transformation.