About Shannon
Shannon Williams
Journalist
Shannon is a freelance editor and writer. As a professional content creator over the last ten years, Shannon has worked across many industries including tech, business and travel, in a variety of mediums including media, publishing, communications and social media. She has a knack for finding the right voice for her audience and relishes the opportunity to tell stories.
Stories by Shannon - Page 51
Nerdio expands platform to manage full Microsoft 365 suite
Tue, 12th Nov 2024
#
uc
#
microsoft
#
cloud services
Nerdio expands its Manager for MSPs platform to manage Microsoft 365, offering flexible pricing and enhanced security features through a CIS partnership.
Business Systems & Teneo.ai unveil AI voice automation
Fri, 8th Nov 2024
#
uc
#
digital transformation
#
cx
Business Systems has teamed up with Teneo.ai to revolutionise the contact centre landscape with an AI-driven voice automation solution boasting over 95% accuracy.
Mastercard unveils biometric payment passkey service
Fri, 8th Nov 2024
#
surveillance
#
payment technologies
#
cybersecurity
Mastercard has unveiled enhancements to its Payment Passkey Service, introducing biometric authentication to streamline secure online transactions.
Australia positioned for $18.8bn AI economy by 2035
Fri, 8th Nov 2024
#
data analytics
#
risk & compliance
#
genai
A report from Microsoft and Mandala Partners reveals Australia could secure $18.8 billion in AI revenue by 2035, emphasising strategic investment and innovation.
Meta1st launches AI platform to tackle cyber threats
Fri, 8th Nov 2024
#
phishing
#
e-learning
#
advanced persistent threat protection
Meta1st has launched an AI-driven platform aimed at reducing cyber risks by enhancing employee training and security awareness in organisations.
Continuous screening vital to detect 75% more money mules
Fri, 8th Nov 2024
#
edutech
#
financial institutions
#
research
A study by Synectics reveals that 75% of money mules remain undetected without continuous KYC and AML screening, presenting a major threat to banks.
Australia's scam prevention law aims for AUD $50m fines
Fri, 8th Nov 2024
#
uc
#
collaboration
#
data sharing
Australia's new Scam Prevention Framework compels banks and telecoms to tackle rising scams, with fines of up to AUD $50 million for non-compliance.
Infinigate reports GBP £1.2 billion revenue, 14% growth
Fri, 8th Nov 2024
#
saas
#
network infrastructure
#
cybersecurity
Infinigate has reported a revenue of GBP £1.2 billion for H1 2024-2025, marking a 14% year-on-year growth despite economic challenges.
Infinigate partners with Seclore to advance data security
Fri, 8th Nov 2024
#
data protection
#
encryption
#
cloud security
Infinigate has expanded its partnership with Seclore to boost data security solutions across Europe after a successful Middle East collaboration.
Attestiv unveils deepfake detection tool for video
Fri, 8th Nov 2024
#
genai
#
ai
#
cybersecurity
Attestiv has unveiled a new deepfake detection platform to help individuals and businesses tackle the rise of fake videos amid growing digital deception concerns.
Bian launches Coreless Banking 4.0 for AI-driven insights
Fri, 8th Nov 2024
#
cx
#
martech
#
ai
The Banking Industry Architecture Network has unveiled Coreless Banking 4.0, harnessing AI to help banks retain customers amid growing competition.
Nebula report links social value to business growth
Thu, 7th Nov 2024
#
cx
#
dei
#
martech
Nebula's latest report reveals that integrating social value into business strategies can significantly boost revenue and enhance brand loyalty.
Canary Technology Solutions acquires Wyntec to expand reach
Thu, 7th Nov 2024
#
m&a
#
it support
#
business transformation
Canary Technology Solutions has acquired Wyntec, aiming to boost its Managed IT Services and strengthen its presence in Queensland's market.
AI integration to redefine Australian business by 2025
Thu, 7th Nov 2024
#
cx
#
martech
#
ai
Zetaris forecasts 2025 as the year of 'Automation of Everything', urging Australian businesses to rethink strategies amid rising geopolitical uncertainties.
Acronis honours top ANZ partners at 2024 awards ceremony
Thu, 7th Nov 2024
#
digital transformation
#
cybersecurity
#
collaboration
Acronis celebrated 13 standout partners in Australia and New Zealand for their achievements in cybersecurity at the 2024 Partner Day Awards in Sydney.
UK firms lead in productivity with tech adoption says Infor
Thu, 7th Nov 2024
#
digital transformation
#
productivity
#
infor
A new study by Infor reveals UK companies lead global productivity, with a notable 46% gap in efficiency among domestic firms, surpassing international averages.
AI chatbots in Australia need human touch for empathy
Thu, 7th Nov 2024
#
cx
#
martech
#
personalisation
Australian firms are increasingly using AI chatbots for customer service, but experts warn that technology lacks the emotional intelligence of human agents.
High unused leave adds pressure on Aussie workers, firms
Thu, 7th Nov 2024
#
productivity
#
millennials
#
generation z
Recent data shows rising unused leave among Aussie workers, raising concerns for employee well-being and productivity, with over 13 million hours accrued.
Afterpay insights reveal early holiday shopping trends
Thu, 7th Nov 2024
#
bnpl
#
online shopping
#
afterpay
Afterpay's Festive Insights report reveals a surge in early holiday shopping, with Australians averaging AUD $1,400 each and a 25% sales increase.
Australian firms lag in AI data compliance, reports Vanta
Thu, 7th Nov 2024
#
risk & compliance
#
data privacy
#
ai ethics & governance
Less than one in three Australian businesses comply with regulations regarding customer data use for AI training, Vanta's report reveals.