About Shannon
Shannon Williams
Journalist
Shannon is a freelance editor and writer. As a professional content creator over the last ten years, Shannon has worked across many industries including tech, business and travel, in a variety of mediums including media, publishing, communications and social media. She has a knack for finding the right voice for her audience and relishes the opportunity to tell stories.
Stories by Shannon - Page 47
AI could be key to restoring consumer trust in Singapore
Thu, 28th Nov 2024
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cx
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martech
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cdp
A Salesforce report reveals a significant drop in consumer trust among Singaporeans, with 75% of respondents seeking more consistent interactions and AI solutions.
Trilateral Research secures GBP £2.5m for ethical AI
Thu, 28th Nov 2024
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data protection
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cybersecurity
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investment
Trilateral Research has secured a GBP £2.5 million investment from Growth Lending to enhance its development of ethical AI solutions aimed at social issues.
Ransomware payments rise to AUD $1.35m for Australian firms
Thu, 28th Nov 2024
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ransomware
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breach prevention
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cybersecurity
New research reveals that Australian firms now face an average ransomware payment of AUD $1.35 million, highlighting an alarming rise in cyber extortion.
UK technology in 2025: AI integration & sustainability
Thu, 28th Nov 2024
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cleantech
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sustainability
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data integration
Industry leaders predict that AI integration and sustainability regulations will shape the UK's tech landscape in 2025, dominating business strategies.
YouLend sees 30% rise in UK SME financing before Black Friday
Thu, 28th Nov 2024
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ecommerce
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black friday
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holiday season
YouLend has reported a 30% surge in financing applications from UK SMEs ahead of Black Friday 2024, driven by increased demand from ecommerce platforms.
AI's transformative role in business marketing by 2025
Thu, 28th Nov 2024
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devops
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data analytics
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cx
As AI's influence on marketing and customer experience intensifies, experts from Klaviyo, Jitterbit, and Canva share varied insights on its future impact.
71% of AI users regret data sharing due to privacy fears
Tue, 26th Nov 2024
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data privacy
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ai
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data sharing
A study from Syrenis reveals that 71% of AI users regret sharing their data, highlighting rising concerns over privacy in an AI-driven world.
CIOs warned of AI over-reliance in cybersecurity defence
Tue, 26th Nov 2024
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malware
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advanced persistent threat protection
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ai
Michael Marcotte warns CIOs against over-reliance on AI in cybersecurity, highlighting a critical shortage in cyber skills that threatens corporate security.
Tips to boost festive marketing for UK small businesses
Tue, 26th Nov 2024
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cx
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martech
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collaboration
As the festive season nears, 80% of UK consumers plan to support new small businesses, highlighting opportunities for SMEs to captivate holiday shoppers.
VR/AR technologies advance UK workforce development efforts
Tue, 26th Nov 2024
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ar, vr & metaverse
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pwc
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meta
The use of virtual and augmented reality technologies in workforce training has surged by 154% in the last five years, aiding skills development in the UK.
Experts propose digital integration in UK public transport
Tue, 26th Nov 2024
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cleantech
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sustainability
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mobility
Experts at the University of Manchester urge the integration of digital mobility platforms into England's public transport systems to enhance services and address sustainability.
Shoppers warned of cyber risks during holiday deals
Tue, 26th Nov 2024
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phishing
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email security
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breach prevention
As the holiday shopping season approach, shoppers face rising cyber threats, with experts urging secure payment methods to protect sensitive data.
High payment security fears lead UK customers to abandon carts
Fri, 22nd Nov 2024
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cx
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martech
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email security
Nearly half of UK shoppers abandon online purchases over payment security fears, according to new research ahead of the Black Friday shopping event.
Zendesk report reveals CX benefits of adopting AI in APAC
Fri, 22nd Nov 2024
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digital transformation
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cx
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martech
A new Zendesk report reveals that companies adopting AI are crucial for enhancing customer experience, with APAC seeing up to 63% rise in cross-selling revenue.
North Korean operatives exposed in global tech job scam
Fri, 22nd Nov 2024
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malware
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blockchain
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cybersecurity
SentinelLabs reveals North Korean operatives are masquerading as foreign IT professionals to infiltrate global tech markets and bypass sanctions.
Global firms adopting AI to surpass legacy tech barriers
Fri, 22nd Nov 2024
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data analytics
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digital transformation
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hyperscale
A new study reveals a global shift, with fewer than 24% of companies now viewing legacy tech as a barrier to embracing AI and machine learning advancements.
UK considers social media ban for under-16s amid debate
Fri, 22nd Nov 2024
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data privacy
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social media
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privacy
The UK Government is considering a ban on social media for under-16s, prompting wide debate on online safety and regulatory measures as new laws approach.
Half of Aussie tech staff may work remotely from holidays
Fri, 22nd Nov 2024
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hybrid & remote work
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productivity
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generation z
A survey reveals half of Australian tech workers may work remotely from holiday spots, with 17% already doing so without employer notification.
64% of Australian tech workers mull career change in 2024
Fri, 22nd Nov 2024
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inflation
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millennials
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gen z
A study by Robert Half reveals 64% of Australian tech workers are contemplating a career change within the next year, driven by evolving aspirations.
Study finds CEOs reluctant to lead workforce transformation
Fri, 22nd Nov 2024
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c-suite
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business transformation
A study by Orgvue reveals a stark divide in CEO attitudes towards workforce transformation, with many preferring to resign over major changes.