About Shannon
Shannon Williams
Journalist
Shannon is a freelance editor and writer. As a professional content creator over the last ten years, Shannon has worked across many industries including tech, business and travel, in a variety of mediums including media, publishing, communications and social media. She has a knack for finding the right voice for her audience and relishes the opportunity to tell stories.
Stories by Shannon - Page 20
Contentful enters DXP market with new AI features, partners
Fri, 4th Apr 2025
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digital transformation
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cx
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martech
Contentful has launched new features and partnerships to enhance its content management system, marking its entry into the fast-evolving Digital Experience Platform space.
TP report shows Gen Z prefer interactive communication
Fri, 4th Apr 2025
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cx
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martech
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digital engagement
A new report from TP reveals that Generation Z favours interactive communication, posing challenges for businesses catering to this tech-savvy cohort.
Hexagon & Red Bull team up for global skills challenge
Fri, 4th Apr 2025
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data analytics
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e-learning
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engineering
Hexagon has launched the Future Skills Challenge alongside Oracle Red Bull Sim Racing, aiming to bridge esports and real-world engineering skills for gamers and professionals.
Mid-sized law firms expand AI usage & flexible pricing
Fri, 4th Apr 2025
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ai
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law
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legaltech
Clio's 2025 report reveals a dramatic rise in AI adoption among mid-sized law firms, with 93% adopting the technology to boost efficiency and quality.
AI investment rises, spurring upskilling concerns in Australia
Thu, 3rd Apr 2025
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ai
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productivity
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leadership
As businesses ramp up their AI investments, a new report reveals 27% of HR professionals now see workforce upskilling as their top challenge for 2025.
AI transforming manufacturing, boosting productivity by 188%
Thu, 3rd Apr 2025
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supply chain
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ai
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collaboration
TeamViewer's new report reveals that 71% of manufacturing leaders expect AI to significantly boost productivity, despite 76% voicing data security concerns.
Revolut report highlights surge in Telegram, WhatsApp scams
Thu, 3rd Apr 2025
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email security
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cybersecurity
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whatsapp
Revolut's latest report reveals Meta platforms are the primary source of scams affecting consumers, with reported cases rising significantly in Australia and globally.
Sophos report highlights urgency of active cyber defence
Thu, 3rd Apr 2025
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firewalls
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ransomware
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network security
A report by Sophos reveals that urgent action is needed against cyber threats, with attackers exploiting valid credentials for over half of breaches.
AI-driven coaching tools: debunking myths & benefits
Thu, 3rd Apr 2025
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ai
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workplace
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pd
CoachHub reveals how AI-powered coaching tools enhance traditional methods, debunking myths around their effectiveness and potential pitfalls in workplaces.
Australian firms embrace Agentic AI to boost productivity
Thu, 3rd Apr 2025
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genai
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ai
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agentic ai
More than half of Australian firms have embraced Agentic AI to counteract declining productivity, with expectations of significant operational efficiencies ahead.
VistaPrint report: Australian SMBs face 2025 challenges
Thu, 3rd Apr 2025
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cx
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martech
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personalisation
VistaPrint's 2025 SMB Report reveals that while over 65% of Australian small businesses face economic challenges, half remain optimistic for the future.
Retail sector productivity hit by complex budget processes
Thu, 3rd Apr 2025
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cx
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martech
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productivity
A recent study by Soldo reveals that complex financial processes hinder productivity in the UK's retail sector, with 95% of finance leaders noting lost growth opportunities.
Identity Management Day focuses on digital security future
Thu, 3rd Apr 2025
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data protection
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data privacy
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cybersecurity
As Identity Management Day approaches on 8 April, experts highlight the urgent need for robust digital identity security amid rising threats and technological change.
Red Hat Developer Hub update enhances AI app creation
Wed, 2nd Apr 2025
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virtualisation
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digital transformation
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edge computing
Red Hat has launched version 1.5 of its Developer Hub, enhancing adoption and customisation to streamline the development of intelligent applications.
Study reveals over half of employees risk data in AI tools
Wed, 2nd Apr 2025
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data protection
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advanced persistent threat protection
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ai security
A recent study reveals over half of employees input high-risk information into generative AI tools, prompting urgent calls for stricter AI security policies.
Broadcom unveils VMware vDefend security enhancements
Wed, 2nd Apr 2025
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application security
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casb
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ai security
Broadcom has unveiled significant updates to VMware vDefend, enhancing security operations and planning for businesses using VMware Cloud Foundation environments.
Jared Siddle warns of risks in business AI tool usage
Wed, 2nd Apr 2025
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data protection
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encryption
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phishing
Jared Siddle of Protecht warns that over half of employees risk exposing sensitive data to generative AI, urging firms to implement strict usage policies.
Social commerce gains ground in Canada amidst concerns
Wed, 2nd Apr 2025
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online shopping
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soti
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data security
A recent SOTI report reveals that social commerce is reshaping Canadian retail, with 48% of consumers favouring it, though 74% voice security concerns.
UK designers oppose government's AI copyright proposal
Wed, 2nd Apr 2025
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physical security
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ai
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government
Concerns are mounting as nearly 30 leading designers urge the UK government to reconsider plans allowing AI companies to exploit copyrighted works without consent.
Network Rail trials drones to prevent trespassing incidents
Wed, 2nd Apr 2025
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apm
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software development
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safety
Network Rail is testing a drone navigation system with Drone Major Limited to enhance safety and reduce trespassing incidents across the UK railway network.