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Will the Metaverse change retail as we know it in 2023?
Marketing Technologies

Will the Metaverse change retail as we know it in 2023?

Many futurists have glorified the potential benefits of its positively revolutionary potential for the future of work, retail, and even bigger societal issues.

By Raghav Sibal • 4 min read • Tue, 21st Mar 2023
Shortening the click-to-customer cycle through smart technologies
Customer Relationship Management

Shortening the click-to-customer cycle through smart technologies

The race to shorten click-to-customer cycle times is the biggest challenge for retailers in an omnichannel world.

By Raghav Sibal • 4 min read • Mon, 23rd May 2022
The evolution of POS technology in an omnichannel world
Customer Relationship Management

The evolution of POS technology in an omnichannel world

Retailers are redefining the connected commerce era with modern Point-of-Sale (POS) technology at the center, enabling a seamless customer experience.

By Raghav Sibal • 4 min read • Fri, 22nd Apr 2022
Orders with multiple shipments causing customer dissatisfaction
Customer Relationship Management

Orders with multiple shipments causing customer dissatisfaction

76% of Australian shoppers indicate that they have experienced unusual delays in receiving goods they ordered online in the last three months.

By Raghav Sibal • 3 min read • Mon, 21st Feb 2022