Stories by Rafi Katanasho

Companies that treat log data as strategic intelligence, not digital clutter, are unlocking faster recovery, resilience and innovation.

Causal AI's ability to diagnose root causes of problems relies heavily on data quality, a factor centred on five pillars: accuracy, completeness, consistency, timeliness and relevancy.

Generative AI may be all the hype, but its combination with causal AI can significantly improve the accuracy of its responses.

As the usage of cloud platforms and resources has increased in recent years, the approach being taken by organisations to their ITOps has needed to evolve.

Even in 2023, ensuring applications and environments are always ready for a digital traffic burst remains challenging.

AI is a critical ally in cloud migration, automating tasks like continuous builds, performance monitoring, and root-cause analysis to streamline the process.

The complexity of cloud environments is making it increasingly difficult for IT teams to manage user experience and optimize digital performance.

As digital innovation accelerates, companies must balance rapid software updates with maintaining a seamless customer experience to stay competitive.