Stories by Jamie Cairns
How to reduce order cancellation rates
Thu, 20th Feb 2025
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cx
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martech
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partner programmes
Order cancellations can cost businesses millions; understanding why they happen is crucial. Discover key strategies to reduce these rates and improve customer satisfaction.
Scream if you want to go faster; 5 ways retailers can improve order fulfillment during peak season
Mon, 23rd Sep 2024
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cx
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martech
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commerce systems
As Australia's retailers navigate inflation and reduced spending, improved order fulfilment during peak season is crucial for operational efficiency and customer loyalty.
Less words, more action: How to become a more sustainable retailer
Thu, 22nd Feb 2024
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martech
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commerce systems
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omnichannel
Customer pressures for greener alternatives coupled with increasing regulatory scrutiny makes sustainability a strategic priority in 2024.
Why inventory accuracy should be the top priority for retailers in 2024
Wed, 24th Jan 2024
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martech
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commerce systems
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supply chain & logistics
With the negative impact of poor inventory management clear to see, forward-thinking retailers are turning to technology to resolve these issues.
How CFOs can reduce inventory and improve profits in 2024
Thu, 7th Dec 2023
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fintech
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martech
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commerce systems
By having a consolidated view of inventory levels, you can minimise stockouts and overstocking, optimising working capital and reducing storage costs.
Why order management can make your ERP system more efficient
Thu, 14th Sep 2023
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martech
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commerce systems
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supply chain & logistics
Adding an Order Management System (OMS) to your existing ERP platform can enhance order fulfilment and improve customer experience.