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Unified Communications-as-a-Service (UCaaS) stories
Five use cases that justify ditching VPNs for good
Thu, 10th Jul 2025
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uc
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firewalls
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network infrastructure
Organisations face rising VPN breaches and slow speeds, prompting a shift to Zero Trust Network Access for safer, faster hybrid work and cloud migration.
Zoom & Mitel launch hybrid communications solution
Thu, 6th Mar 2025
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uc
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ai
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hybrid & remote work
Zoom and Mitel have unveiled a new hybrid communication solution that merges Zoom's collaboration features with Mitel's telephony systems, catering to enterprises' evolving needs.
8x8 sees 60% growth in new product sales for FY25 Q2
Wed, 27th Nov 2024
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uc
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digital transformation
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cx
8x8 has reported over 60% year-on-year growth in new product sales, attributed to the rising demand for its AI-powered customer experience solutions.
RingCentral leads 2024 Gartner Magic Quadrant for UCaaS
Thu, 24th Oct 2024
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uc
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digital transformation
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cx
RingCentral has been named a Leader in the 2024 Gartner Magic Quadrant for UCaaS for the tenth consecutive year, showcasing exceptional innovation and reliability.
Zoom & Mitel forge hybrid cloud partnership for enterprises
Thu, 19th Sep 2024
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uc
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hybrid cloud
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cloud services
Zoom partners with Mitel to offer a hybrid cloud solution, integrating Zoom Workplace and AI with Mitel's platforms, enhancing enterprise collaboration and security.
Zoom launches post-quantum encryption to secure user data
Thu, 23rd May 2024
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uc
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quantum computing
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cloud services
Zoom pioneers with post-quantum end-to-end encryption, setting a new security standard in video conferencing to protect against future quantum threats.
Unified communications market to expand to USD $187.6 billion by 2031
Tue, 21st May 2024
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uc
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digital transformation
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cybersecurity
New research reveals the global unified communications market will soar from USD $48.1B in 2021 to USD $187.6B by 2031, driven by digital transformation and remote work trends.
Access4 unveils Flex solution for Microsoft Teams integration
Mon, 15th Apr 2024
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uc
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voip
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contact centre
Access4 has launched its Flex solution for Microsoft Teams, designed to amalgamate advanced and basic user services within one customer tenancy, fostering cost-effectiveness and scalability.
Global UCaaS market to reach 131 million users by 2028
Fri, 22nd Mar 2024
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convergence
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cagr
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mobile
Global Unified Communications as a Service market set for a 10.3% growth over the next five years, with mobile UCaaS services gaining momentum.
Gamma acquires Coolwave to boost global voice services presence
Thu, 8th Feb 2024
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uc
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cloud services
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contact centre
Gamma Communications has strategically acquired international SMS and voice services provider, Coolwave Communications, bolstering its global presence and voice services.
Video: 10 Minute IT Jams - An update from Access4
Thu, 16th Jun 2022
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uc
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hybrid & remote work
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cybersecurity
Access4 are specialists in the unified communications sector, and Peter Eldon joins us today to discuss how UCaaS can play a vital role in business development.
GoTo appoints Michael Day as Vice President of Partner Sales
Fri, 8th Apr 2022
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uc
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collaboration
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software
GoTo appoints Michael Day as VP of partner sales, leading the newly launched GoTo Partner Network and aiming to grow global partner programs.
ShoreTel resellers embracing hosted voice offering
Fri, 29th Jul 2016
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uc
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shoretel
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telsyte
ShoreTel's Australian channel partners are embracing the opportunity to sell the company's new UCaaS offering and reaping quick returns.
Exclusive: ALE outlines plans for ANZ as region becomes global growth engine
Tue, 10th May 2016
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edutech
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healthtech
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government
Asia Pacific is set to become the growth engine for ALE, with ANZ leading the way, as local companies seize the opportunity to buy business outcomes.