Customer Communication Management (CCM) news stories
GoTo launches a customer communications solution for SMBs
GoTo, formerly known as LogMeIn, has announced the evolution of its Contact-Center-as-a-Service (CCaaS) solution within the GoTo Connect product.
Interview: Hyland director talks CCM and why it's crucial in 2020
Techday spoke to Techday spoke to Hyland director of Asia Pacific Eugene Chng, who walks through the benefits of Customer Communication Management and its myriad benefits.